California Utility Regulator’s IT Modernization Focuses on the Experience
The California Public Utilities Commission (CPUC), which has been exploring mobile technology and making its work more digital, is now beginning to change both customer and employee experiences, its chief information officer told Government Technology, as the agency expands its presence and information technology workforce in Sacramento. Recognizing the transformational impact of IT, CPUC has… (0 comment)

Support Robotics announces next generation customer care platform for mobile devices
Enhancing customer journeys Telstra selected the Support Robotics platform to enhance and automate customer care experiences across different contact channels with a more modern, flexible solution Cambridge, UK (PRWEB UK) 22 February 2018 Support Robotics, a new entrant in the market for mobile customer care automation tools, has announced today the launch of a… (0 comment)

SpaceX testing its own satellite broadband internet network
SpaceX is on a collision course with the world’s biggest telecom and satellite manufacturing companies, as it steps up development of its “Starlink” network of satellites. The company will soon test its first satellites, Microsat 2a and 2b, which are headed for orbit aboard SpaceX’s Falcon 9 from Vandenberg Air Force Base, California, according to… (0 comment)